TERMS OF Service

Window Restoration Experts

Last Updated: November 25, 2025

Welcome to Window Restoration Experts (“WRE”, “we”, “our”, “us”). By accessing or using www.windowexperts.biz(the “Website”), you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our Website.

1. Services Provided

WRE specializes in window and door restoration, including but not limited to:

  • Glass replacement

  • Hardware repairs

  • Caulking and sealing

  • Window/door alignment

  • Full window and door replacements (when necessary)

Information on this Website is provided for general purposes only and may be updated without notice.

2. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not:

  • Violate local, provincial, or federal laws

  • Interfere with or disrupt Website functionality

  • Harm, harass, or infringe on the rights of others

You must not attempt to gain unauthorized access to our systems, servers, or data.

3. Quotes & Estimates

Any quotes or estimates provided through the Website, email, phone, or forms are:

  • Approximations based on the information you provide

  • Subject to change after on-site assessment

  • Not legally binding until a written quote/invoice is approved and deposit (if required) is paid

WRE reserves the right to modify or withdraw quotes at any time before acceptance.

4. Appointment Scheduling

By submitting your information for appointments or site visits, you authorize WRE to:

  • Contact you via phone, SMS, or email

  • Request additional photos, measurements, or access instructions

WRE reserves the right to reschedule or decline appointments as needed.

5. Payments & Deposits

Certain services require a deposit before work can begin.
By making a payment through our Website or through invoices we provide, you agree to:

  • Pay the amount in full at the time of installation or completion

  • Provide accurate billing information

  • Understand that refunds are governed by our Refund Policy (available upon request)

6. Intellectual Property

All content on this Website — including text, images, logos, videos, designs, and graphics — is the property of WRE and protected by Canadian copyright laws.

You may not copy, reproduce, modify, or distribute any content without written permission.

7. User Content

If you submit photos, videos, or information through forms, email, SMS, or social media, you grant WRE:

  • A non-exclusive licence to review and use these materials to provide services

  • Permission to store your images for quoting, CRM, or record-keeping purposes

We will not post or use your images publicly without your explicit consent.

8. Third-Party Links

The Website may contain links to third-party websites.
WRE is not responsible for the privacy practices, content, or actions of those third-party sites.

9. Limitation of Liability

WRE will not be liable for any damages arising from:

  • Use of this Website

  • Inaccurate information submitted by users

  • Delays or interruptions outside our control

  • Misuse of our quotes or advice

To the fullest extent permitted by law, our maximum liability is limited to the amount you paid for services.

10. Changes to Terms

We may update these Terms at any time. Continued use of the Website means you accept the updated Terms.

11. Contact Information

For questions about these Terms, contact us at:
📧 info@windowexperts.biz
📞 (437) 320-4667